We’ve put together some general tips below for buying safely online.If you’d like specific advice on buying cars, bikes, tickets, electronics, wears, mobile , laptops and services, take a look at the menu on the left of the screen.Some top (general) tips:
– Always try to use the otradearena.com website. If you use the ‘Reply’ button on the ad, you get an extra level of monitoring. Fact: most scammers will try to lure you away from our website. Perhaps even by adding email addresses or phone numbers to their pictures. They do it to avoid our checks. So avoid them.
– Meet in person. The top way to buy is to see what you’re getting before you pay for it. Try your best to do it somewhere public, and take someone with you.
– Google is a magical thing. Pop the details you’ve got about the seller/buyer and see if any results come up. Use any phone number or e-mail address you have, to see if it pulls up any feedback from other people.
– Be suspicious of a seller that first asks you to pay using one payment method, then asks you to change to another, claiming they have account issues. Typically they first suggest PayPal, then ask you to change to something like Bank Transfer or similar.
– Read, read, read before you buy or sign on the dotted line. The more clued up you are, the less likely you are to be scammed. Make sure you ask for paperwork too, like logbooks, certificates or receipts.
Get in touch with us if you’d like a helping hand.
Scammers – trying to steal your identity
We’re talking spoof and phishing here, and everything else about people trying to get access to your details and accounts online.
What do you mean by ‘phishing’?
It’s when scammers try to trick you into giving them your personal info (the kind you shouldn’t share with anyone). Like account passwords and bank details. They usually do this by sending you emails, website links or texts on your phone, pretending to be a real website, like otradearena.com for example.
So how can I protect myself?
The top tip here is, always go to a website directly by using your browser instead of following a link, and if you’re in doubt don’t do anything and contact the company or bank instead.
Let’s look at how they do it. We’ll use otradearena.com as an example,
What they do here is, to try and get you to log into a website that looks like otradearena.com. The email will look like it’s from us, and it’ll have a link to a website that looks like ours. Once you log into this website, they’ll take your login details.
Always look out for these signs:
– Just because it’s from
Open@otradearena.com doesn’t mean it really is. This is easy to fake!
– You need to log in or make a payment quickly before your ad is deleted or account is closed. We would never do this!
– Asking for private info. We would never contact you to ask for your credit card details, account name or password to ‘confirm’ or ‘verify’ your status.
– A URL link to a fake website that looks like the OTRADEARENA site. Our real OTRADEARENA pages will always be on www.otradearena.com .
– A website that is blocked by your web browser or anti-virus. Fake websites can contain malware that allow scammers to take control of your computer or take all of your info. Protect yourself with the latest version of your web browser and use an anti-virus program.
Top tip: Never let your email address be seen on any website.
We never send any SMS messages asking you for your password, billing address or bank details. If you get one, it’s not us!
Sometimes scammers reply to ads by SMS message, pretending to be buyers. These SMS messages ask you to click on funny-looking URL links. Or reply to a new or different email address instead of click on a link.
The scammer would ask you to log into your account from a link that looks like otradearena’s (but is not), or ask you to make a payment for a feature over the phone.
Remembers, we would never call you to do this or ask for your account password, billing address or bank details.
If you get one of these calls, just hang up!
Fake sites are designed to trick you into typing in your details (like bank details or login details), for the scammer to steal.
Only log into OTRADEARENA.COM .
The fake website will look identical to the real one, so make sure to look at these small details.
I am being offered services from OTRADEARENA Is that real?
We don’t get involved in payments or item delivery between buyers and sellers. If someone tells you that they’re going to make a payment or deliver items through us, they’re not being honest with you. Even if they link you back to our website, we just don’t offer these kinds of services.
I’ve had this happen to me. What do I do now?
If you’ve gotten one of these emails or calls, let us know. Forward any info you can to us on email@example.com or talk to us on live chat.
If you’ve received a text message you think is suspicious, forward it to us or to your network provider.